Privacy Policy
Introduction
HotMods Pinball is committed to protecting and respecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you interact with us, in compliance with the UK General Data Protection Regulation (UK GDPR).
Information We Collect
We may collect the following types of personal information:
Contact Information
- Name, email address, phone number, and postal address:
- Project Details: Information related to your garden room requirements and preferences.
- Usage Data: Information about how you use our website and services.
How We Use Your Information
We use your personal information for the following purposes:
- Providing Services: To design, build, and deliver your bespoke garden room.
- Communication: To respond to inquiries, provide quotes, and send updates about your project.
- Marketing: To send you promotional materials and newsletters, if you have opted-in to receive them.
- Improving Services: To analyse usage data and improve our website and services.
Legal Basis for Processing
We process your personal data under the following legal bases:
- Contract: To fulfil our contractual obligations to you.
- Consent: Where you have provided consent for specific uses of your information.
- Legitimate Interests: To improve our services and website based on user interactions.
How We Share Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:
- Service Providers: We may share your information with third-party service providers who assist us in delivering our services.
- Legal Requirements: We may disclose your information if required by law or in response to a legal request.
Data Security
We implement a variety of security measures to maintain the safety of your personal information. Your information is stored in secure networks and is only accessible by a limited number of persons who have special access rights to such systems.
Your Rights
Under the UK GDPR, you have the following rights:
- Access: Request a copy of the personal information we hold about you.
- Rectification: Request correction of any inaccurate or incomplete information.
- Erasure: Request deletion of your personal information, subject to certain conditions.
- Restriction: Request restriction of processing your personal information under certain circumstances.
- Objection: Object to the processing of your personal information.
- Data Portability: Request transfer of your personal information to another organisation or directly to you, where technically feasible.
Retention of Data
We will retain your personal information only for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
Contact Us
If you have any questions about this privacy policy or our data practices, please contact us at:
Email: info@hotmodspinball.com
We are committed to resolving any concerns and ensuring your privacy is protected. If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues.
